RETURN & REFUND POLICY
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Please read and understand our store’s returns and exchange policy before any purchase.
All goods sold are non-exchangeable and non-refundable, unless otherwise stated below. We do not accept change-of-mind returns or exchanges – there are no exceptions to this.
SECION A – RETURN POLICY
Our return policy covers all regular prices items and is valid for 7 days from date of purchase. Returns are only accepted for items grossly misrepresented in product listings.
To be eligible for a return, your item must be unused and in its original condition, with original tags and/or packaging intact.
SECION B – REFUND POLICY
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, you should contact us at hello@jolexwellness.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
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